How to delete instacart account permanently? Instacart is a convenient app and service that connects independent shoppers with customers at home. It allows users to order groceries, household supplies, and more. Shoppers can also earn a little bit of extra income on the side or even work full-time with an independent contractor.
It is free to create an Instacart account, but you might want to delete your profile information for a variety of reasons. You might be trying to clean up your digital footprint or manage your digital afterlife. It may be necessary to delete the online accounts of a deceased loved one.
Let’s walk you through the process, step by step, below, whatever your reason is for deleting your Instacart account information.
Post-planning tip: As the executor of a deceased loved one, it can be overwhelming to handle their unfinished business, such as closing active accounts, without being organized. With our post-loss checklist, you can make sure your loved one’s family, estate, and other affairs are taken care of.
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How to Delete a Deceased Loved One’s Instacart Account
When a loved one passes away, you may be responsible for closing their online accounts. You should close as many of their accounts as possible to prevent identity theft and hacking. You can find more instructions and suggestions for handling your loved one’s accounts and digital legacy in our post-loss checklist .
Here’s how to permanently delete an Instacart account:
- Search for passwords.
- Cancel paid memberships.
- Contact Instacart by phone or email.
Search for passwords
It is easier to cancel or modify any online account if you have access to the user’s username and password. Passwords might have been written down or stored in a document on the computer of your loved one. They might also have used a digital password manager to create and store more secure login information.
Try to locate the password for your loved one’s Instacart account before you try to log into their account or contact customer service to cancel the account.
Cancel paid memberships
A basic Instacart account is completely free. Unfortunately, your loved one might have signed up for the paid Express Membership service.
Before you cancel the account entirely, you can change the membership status online to avoid unnecessary charges.
First, log into the account on a computer. If you are brought to the main page, look at the top right corner where the name of your loved one will be written. Click on that, then choose “Your Account”. Choose Instacart Express from the left-hand menu. A new page will load.
Tap or click End Membership next to Membership Plan, and then click Continue to Cancel. Your Express Membership will only be canceled, not your entire account.
Contact Instacart by phone or email
If you wish to cancel an Instacart account, you must contact the company directly. Here’s how:
- Call 1-888-246-7822
- Email [email protected]
- Select Contact Us at the bottom of any Help Center article for live chat in the mobile app or desktop website
Instacart’s Help Center also allows you to submit a Help Request.
Instacart recommends having your account email address or phone number handy when contacting customer service.
How to Delete Your Own Instacart Account
If you aren’t planning on using Instacart again anytime soon, you might want to close it.
Websites and apps have access to your data and the longer they sit idle, the more likely they are to become part of a data breach. You should close any accounts you don’t use regularly.
You can completely close your Instacart account by following these steps:
- Find or update your password.
- Stop membership payments.
- Call or email Instacart customer service.
Find or update your password
You’re already ahead of the game if you remember your password or have it stored in a password manager. If not, you may have to update your password to be able to access your account.
Alternatively, you can skip this step and contact Instacart customer service with the email address or phone number associated with your account.
You can cancel paid memberships using your password by logging into your account as described above. But it won’t let you cancel your Instacart account completely.
Stop membership payments
Before closing your account, we recommend canceling your paid Instacart Express membership. To cancel your subscription, follow the steps above.
In that case, you can take advantage of the added benefits through the end of the billing period. You won’t receive a refund for those extra benefits if you close your account.
Call or email Instacart customer service
The only way to completely delete your Instacart account from the company’s database is to contact Instacart directly. Once again, here is the contact information for Instacart customer service:
- Call 1-888-246-7822
- Email [email protected]
- For live chat, select Contact Us at the bottom of any article in the Help Center
- Submit a Help Request via Instacart’s Help Center
How to Delete an Instacart Shopper Account
Working as an Instacart Shopper can be a convenient way to earn extra money on a flexible schedule. However, if you no longer want to work with Instacart or you don’t have the time to spare, you may want to close your account.
Here are some simple steps to cancel your Instacart Shopper account.
Log into the app
The simplest way to cancel your Instacart Shopper account is to log into your account on the Instacart Shopper app. With this app, you can find work, communicate with customers, deliver products, and get paid for your work.
You’ll need your login information and password to log into the app, or you’ll need to update your password.
By contacting Instacart through the designated Shopper app, you can expedite the process since you will let the company know what type of account you need to close.
Navigate to customer care
Once you’re in the app, find the “?” icon at the top right of the screen. The Shopper Help menu will appear. Tap the icon that looks like a person wearing a headset in the top right corner of the screen.
To speak with customer care, you can choose “Chat,” “Schedule a call,” or “Call now.”.
Contact Instacart directly
Through the app, you can reach the correct customer care team to assist you as a shopper. This might be helpful especially if you are waiting on any outstanding payments you want to collect or if you have any questions.
To contact customer service, you can also use any of the methods listed above (calling, chatting, or emailing). If you want to chat with a representative, we recommend using the Shopper app.
Managing your Instacart Account
Anyone who dies leaves behind an entire life full of online accounts, credit cards, and endless passwords and login credentials. If you’re trying to reduce your digital footprint, canceling accounts you no longer use is a great place to start.
You’ll be able to make life easier for the executor of your estate, who’ll ultimately be responsible for those accounts after you pass away. And it protects your privacy, too.